The ASG customer care team has been providing pro-active, efficient, reliable and cost-effective service and support solutions for our customers for over 40 years.
ASG customer care associates maintain the latest software and equipment certifications, and are experienced troubleshooters. They are trained to deliver the appropriate level of service required by any problem that the customer may face.
Standard service calls are handled during regular business hours. For urgent problems that can't wait for business hours, factory-trained and experienced technicians are on-call for emergency service 24 hours a day, 7 days a week, 365 days a year. A single call to ASG customer care will ensure that you receive the type of support you need, when and where you need it.
ASG maintains relationships with other best-in-class integrators throughout the country and the world. This allows ASG to support your service needs locally as well as at your critical facilities, wherever they may be located.
More information on our programs can be found on the following pages:
Customer Care Service Offerings
Customer Care Service Programs
Requesting Service
Current Rates
Training