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Tour Tracking & Management:
Clients need a way to ensure that tours of the facility are taking place, equipment is being monitored and incidents are being reported. Our solution is Tour Positive, which utilizes patent pending technology and ensures facility tours are completed each hour 24/7, reports incidents immediately and notifies the proper individuals real-time by email that something has occurred that may require immediate follow-up action. This data collection device can also be used for activities such as monitoring equipment, checking fire extinguisher pressure levels or a custom application you may require at your specific site. All data is available real-time and in report formats that enable more effective management and oversight.

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Responsive Management:
Clients need a way to ensure local management is responsive. Our solution is Responsive Management, which is our platform that communicates client concerns and empowers our managers to react quickly thus minimizing customer service problems and solidifying a strong client-manager relationship at the local level. Responsive Management is our proprietary contact system that facilitates all forms of client company communications. The system provides a means to generate meeting reports that are automatically and immediately distributed to you upon completion of any meeting between you and U.S. Security Associates' personnel. The system essentially "double-teams" follow-up corrective action, helping to assure your satisfaction at all levels of service delivery. The system includes such features as meeting summaries and action plans and provides the ability for clients to request additional action and attach addendums to their meetings.

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