Separating Your Needs v.s. Your Wants - IQinVision Points the Way
Posted on Tue, Feb 09, 2010
By Ron Worman, The Sage Group
To Paul Bodell, from IQinVision, end users want surveillance systems that meet their expectations and their budgets.
And Security Integrators want to satisfy their customers' needs.
But, more often than not, there is a disconnect.
The goal: Provide guidelines and/or best practices for integrators and end users so they can work together to separate their wants from their needs and co-architect a surveillance solution that is effective.
Sounds like a ‘Great Conversation'....
We asked Paul to tell us what he believes an effective surveillance solution do? "Deter, protect and provide evidence to prosecute", he said. "It is very important that end-users and integrators understand these goals. You can be successful if you spend time asking the right questions such as: ‘Are you satisfied with your surveillance solution?' Paul emphasized that one size does not fit all.
The second question Paul would ask is: ‘What resolution do you need?' "No customer has an unlimited budget," said Paul. "This isn't CSI. But needs vs. wants is a complex formula."
So IQinVision has tried to simplify it by creating three types of video categories: general, forensic and high detail. "These resolutions can be defined by pixels per foot (meter) and the number of pixels in a given area", he said. "General surveillance is for applications like traffic, city centers and shopping malls where you need to know that there is a traffic jam or a crowd but don't need to read license plates or recognize faces.
Forensic detail is what 90% of our clients are looking for, but are not getting today. Balance between detail and coverage area."
The bottom line: "You can take the image to the police and say ‘this is the person' and they have a reasonable chance of identifying the person. And then High Detail: counting cash, value of a chip in a casino, pills in an assembly line for quality control.
According to Paul, defining the wants then gets balanced against the possible. And it is in this exchange where the real needs, the real priorities get conveyed.
You can learn more about IQinVision's products and their approach to effective camera deployment by going to their virtual booth and downloading their valuable information on this and other security solutions.