By Robert Birley, Director of Engineering for ASG
When asked how he would tackle the implementation problem, Robert Birley, the Director of Engineering for ASG gave his insight and expertise into how to manage expectations, create a clear project, program and process to ultimately implement the plan!
• What is the first thing you do when approaching a project? Begin by reviewing what you created to get the project approved. What factors were you trying to resolve? Did you hit each of them during implementation? Be sure to list out the risks that will be resolved and identify any business risks while the project is underway. Finally, determine timelines and work on internal customer communications so that your staff knows who, what, where, why, and when.