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Wake up time for our country and its citizens!

  
  
  
  
The Terrorist Attack Cycle

By Jeffery Slotnick, President Setracon, Inc.

Today those of us who live in Seattle got a wakeup call. (See Terror Plot in Seattle)

Two men named Abu Khalid Abdul-Latif and Walli Mujahidh, also known as Joseph Anthony Davis and Frederick Domingue Jr., plotted an armed terrorist attack against a Federal facility housing the Military Entrance Processing Station (MEPS).  This building also housed several other Federal agencies including the Seattle District Corps of Engineers office and a large day care center.

Have You Checked Your Security Barometer Lately?

  
  
  
  
Barometer

By ASG's Professional Services Group

Over the past 10 years, The Security Executive Council has been tracking changes in and around the security industry.  The intelligence they have collected about the security organization:  their people, processes and procedures, provide valuable insights into the entire ecosystem. When security executives gain access to this information, they can leverage it in their organizations.  

For example: one of these tools takes a closer look at the importance of focusing on the critical tasks important to an organization’s security.  While each organization will differ, the Security Barometer provides direction in identifying the top 5 risks to an organization’s security.  

I was asked to take a look at this ‘Barometer’ and provide my perspective on how this might be used within the security organizations that our Professional Services Group have touched.

First, I find it interesting that that internal influences rank so high. This means that your organization isn’t unique. There is a culture inside your organization. There are influences inside the culture. This culture and its influences are often termed ‘political’. If you are not aware of the politics, find them. If you know where they exist, seek to understand and then create guiding coalitions that can identify needs and direct the proper communication around change.  By this simple step, you will begin to break down walls through leadership and communication. This will help counter the ‘stories’ that create the myths that impede progress.

Second, regulations are becoming a critical area of interest and will continue to do so as the Federal Government attempts to keep our data safe. A good advisor will not only tell you what the critical components are for your organization now, but how regulations will change and what your landscape will need to look like in the future. That is, they will define the baseline as well as a roadmap for the future.

Third, Risk and Business Continuity go hand and hand. We may initially feel like senior managers and leaders do not care about security. That may be true to some degree. But, I guarantee that they understand risk and the continuity of the business. As senior leaders inside the organization, we need to articulate both of these factors to them clearly and explain how security fits into the picture. This will help elevate security’s role in the organization from simply guards and gates to a leveraged leadership and knowledge position focused on the key business drivers during times of crisis. This could come in the form of infrastructure such as creating an operations center to provide real time communications and risk intelligence or providing an information portal that would provide secure documentation through an authoring, release and publication workflow, and a communication vehicle for critical information to executives and employees explaining the risks and preparing them to mitigate risks when and if they appear. Sometimes all it takes is talking about and documenting the risk to enable a company to overcome them.  

Finally, the evolution of physical security’s technical architecture and infrastructure demands a new and highly leveraged relationship with Information Technology (IT). If you are avoiding confronting this challenge and opportunity then you are costing your company money, time and resources.

The answers that each of us need exist.  Our first mission is to see, objectively, how our people perform in a process using tools (technology) to accomplish the goals of the security organization. The second mission is to understand what expertise is needed to provide that objectivity internally and externally. Resources like the Security Executive Council and organizations, like ASG, that have invested in understanding how technology can support or improve the core processes  and people in the fulfillment of their mission are examples of external resources. Bringing these together within a team context is critical.

I would appreciate hearing from each of you after you have checked your Security Barometer. What are the top five security risks to your organization and what processes and tools are you using to address them?

Eight Ways to Communicate Security

  
  
  
  
CellPhoneRadioTower

By ASG's Professional Services Group

You can’t expect an organization to embrace new security measures with open arms. There are always going to be those people who don’t understand why things are the way they are. Why do we have these cards? Why do we have to swipe them at every the door? What is the point of these cameras? They are always watching us, I don’t like it?

Aligning Leadership, Program State & Readiness for Change in Security

  
  
  
  
Leadership

By Ron Worman, Managing Director of The Sage Group

The Security Executive Council has been collecting information on security leadership, practices and initiatives for years. Their membership body and faculty of senior security executives and knowledge leaders have identified leadership attributes and types within the security community.

As well, they have a way of profiling the state of a security leader's program and their readiness for change.

Combine this with the attributes of Board Level Risk that are the business drivers behind any security organization and you have a rich 'collective' wisdom that can help other members of the security ecosystem create business models and plans that drive strategic value to these executives.

As well, the next generation leadership of security executives can use this to guide their professional career roadmap.

Stay tuned for more information as this work continues and let us know if you are interested in being part of the conversation at a user, integrator, consultant, or technology vendor level.

Are You Making the Most of Your Security Operations Center?

  
  
  
  
security operations centers blog

By ASG's Professional Services Group

I am going to guess, like many organizations out there, you are strapped for cash. Your CFO or finance department has told you to reduce your budget 10% from last year. Because of this you simply don’t have the bandwidth to do anything new.  And you know that with another status quo year, that status quo is going to catch up with you sooner or later.

If your organization has an operations center here are three quick ways to increase the scope of your group, consolidate the resources of the company and potentially increase the leverage of your budget due to your capabilities.

Consolidating Opportunities
What would a 24x7 Operations Center look like if you helped manage other duties of the organization?  There are some operations areas that require part-time or on-call roles or even managing other operation centers.  By consolidating duties, roles and responsibilities, you are able to cut back on costs and increase budgets elsewhere.

I recently learned about an organization that took the landscaping and the coordination of it and merged it within the operations center responsibilities. Since the Center was operating 24x7 they were able to manage the maintenance as well. Without having to add head count they were able to increase the efficiency of the company and utilize the assets and infrastructure that already exists.  Within the context of the organization and campus, the operations center can quickly connect key people to make decisions including grass and lawn care.

Network operations centers seem to be popping up all over the place but are often located apart from the Security Operations Center. Why? Politics? Silos? Ignorance? Regardless, combining the security operations center with network operations centers combines two nerve centers of your organization.  This consolidation can often times cut infrastructure costs in half.

As well, when an emergency occurs, this convergence can combine forces to help one another in a compelling and integrated manner. This way a unified and integrated response to a crisis is relayed to the business leaders.  This inspires confidence and creates velocity at the point of need.

Do people travel in your organization? What would it look like to provide employees with a 24x7 line to call when they are traveling  If managed by the network operations center, it would allow anyone with the ability to connect to one central location. Now the organization increases its effectiveness to serve the security needs and business needs of its employees. They can receive help, advice and even get messages to someone. This type of service is a great way not only for your team to understand what they are going through but also offer the opportunity to help them when they are in need. Sure, it has little to do with security, but it definitely helps them with efficiency and their safety.

The key to all of this is the identification, quantification, and communication of value. If you simply view security operations centers as something where someone sits behind a desk and views cameras, then that could be the reason why your organization views it the same way and your annual budget keeps shrinking.  Let me tell you, viewing cameras is not that valuable (especially when you think they can still view 16 at once).

So how can you incorporate other parts of the company into what you do? Where can you help people and provide service 24x7? In what ways can you cut down on costs in infrastructure to save funding? The three ways above are a start and I guarantee that if you show savings, you can get some of that money back in increased budget the following year enable your organization to go from status quo to status go!

Security and Weathering the Economy

  
  
  
  
storm

By Nigel Waterton, Director of Business Development

When I came to America many moons ago, a grizzled sales manager told me “Death, taxes and security  - they are all economy resistant.”

I,  like many,  thought this was always true until the economy bubble burst and corporate security managers began investing in knee pads to defend their budgets to financially conscious CFO’s.

Next to landscaping, security has always been the first budget to be cut. According to one Vice President, “Successful security programs are always victims of their success with a  ‘Well nothing has happened, so why do we need to keep spending money on security?’ type of attitude”.  

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