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Police Force Achieves Success Through Cloud Technology


Law Enforcement agencies across the country and the globe are beginning to see the benefits of moving critical workflow, documents and processes to the Cloud to gain more efficiency and reduce cost.  The Richland Police Department, a 73 person agency in Washington State, did just that in 2012 when they moved their infrastructure to Microsoft’s Office 365 platform.

The City of Richland saw a dramatic increase in crime in 2011, prompting some tough questions from the Chief of Police, Chris Skinner.  A 50% increase in crime over that 12 month period forced the organization to become more efficient and streamline processes to better allocate its limited resources to fight crime.

A redundancy of paper work was one of the first obstacles identified by officers and department leadership that kept officers from spending more time in the field.  In addition, the organization was encumbered with numerous manual processes, outdated versioning of forms and a lack of document control.  After reviewing the officers daily tasks it was discovered that 25% of an officer’s week was spent doing administrative work that had nothing to do with report writing or crime; time that kept them out of the field where they could have a better impact on crime.

There's No Such Thing as Too Much Information


By Debjit Das, Vice President of Global Marketing, Verint Video Intelligence Solutions

In a modern security environment, information is a critical asset, and organizations rely on a wide array of information systems and technology solutions to protect people, property, and assets. Unfortunately, these organizations are now swimming, if not drowning, in wave after wave of business and security system data. In order to quickly identify potential security problems and avoid undesirable outcomes, organizations must be able to more efficiently view, correlate, and analyze the information their enterprise systems provide.

Transforming Overload into Opportunity
With the information explosion, we have progressed from asking how we can collect information to how we can transform it into the opportunity to make faster and smarter decisions for enhancing security and operating more efficiently.  

The answer comes in two parts.  First, organizations need to implement tools for understanding more of the information at hand – not just structured information (such as the names of employees who swiped their ID cards to enter a restricted facility), but also unstructured information (such as video showing how many people actually entered the facility and what they did while there). Second, organizations should consider solutions for correlating and viewing all of the pertinent data in a meaningful way for more rapid and complete situational awareness, better emergency preparedness, and fast and effective response.  

Powerful Insight with a Robust and Integrated Video Portfolio
A comprehensive IP video portfolio that addresses virtually every aspect of video surveillance – from video capture to video viewing to video analysis – enables information to be more readily shared and used.  Add video analytics to the mix, and security staff need no longer be tied to scrutinizing banks of security screens for detecting suspicious activity. For example, when an intruder enters a restricted area, video analytics can quickly detect that a virtual tripwire has been crossed, and the video system can automatically send alerts and related video to the appropriate security staff, while repositioning PTZ cameras to capture the intruder’s activity.  

The optimal video system is built on an open architecture for easier integration with other enterprise systems: fire alarm, intrusion detection, access control, perimeter protection, Point of Sale, business systems, and databases, among others. This integration allows the video system to leverage the important information these security and business systems provide and produce more timely and valuable intelligence. For instance, a large retailer might generate several million transactions daily, making it all but impossible to detect theft and fraud. But video integration with the Point of Sale system, combined with sophisticated analytics software, makes it possible to detect suspicious activity that might not otherwise be found: a sales associate who processes repeated returns with no customer present or multiple price overrides for a single customer, common in “sweet-hearting.”

The optimal video system can be easily administered and maintained from a central location, regardless of how many sensors are added. So, when an organization grows to span cities or even continents, the IP video system scales to accommodate new locations and changing objectives without forklift upgrades or armies of new staff.     

But, the most effective video systems are those that also incorporate a Physical Security Information Management solution – PSIM – that fuses information from security, safety, and building management systems. PSIM enables users to more quickly view and analyze events that occur over large areas and initiate and manage response, often in concert with multiple agencies.

In Conclusion: Actionable Intelligence for a Safer World
Clearly, organizations around the globe are flooded with more information than they can rapidly assess and understand. Without the proper tools, many organizations will continue to use just a fraction of available information to make decisions that impact lives and assets. However, robust, integrated video portfolios – especially those that include Physical Security Information Management ― can transform information overload into Actionable Intelligence for a safer world and more secure and effective operations.

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